Back to the help center

How do I create an email template?

Short answer: Open Promotions, tab ā€œEmail Templatesā€, click ā€œNew Templateā€, fill in the name, subject and body, then save. Attachments are added once the template is saved.

Steps

  1. Open the Promotions page of the dashboard, then the ā€œEmail Templatesā€ tab in the icon rail on the left.
  2. Click ā€œNew Templateā€. The editor opens on the right-hand side.
  3. Fill in the ā€œTemplate Nameā€ — this is the name you will find it under, it does not appear in the email.
  4. Fill in the ā€œSubjectā€ and the ā€œBodyā€.
  5. Choose the ā€œSignatureā€. You can also leave ā€œSignature to be chosen when sending the emailingā€.
  6. Click ā€œSave Templateā€.
  7. Once the template is saved, the ā€œAttachmentsā€ card becomes available: add your files with ā€œFrom my computerā€ or ā€œFrom visualsā€.
While a required field is missing, the save button stays inactive and an orange note says which one: the name, then the subject, then the body.

Starting from an existing template

ā€œDuplicateā€ creates an editable copy — the normal way to start from a template shared by DAGOBA, or to make a variant of one of your own.

Editing and deleting

Click a row to reopen the template in the editor. While you are editing, the list is locked: close the editor before moving to another template, which is what stops your work in progress from being lost.
ā€œDelete Templateā€ removes it from the list. Emailings already sent with that template stay in the history.

Going further

You'll know it worked when: The template appears in the ā€œEmail Templatesā€ list and is offered under ā€œUse a templateā€ when sending.
How do I create an email template? | DAGOBA